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Source: APCO International Date: 06/20/2024 By APCO Young Professionals Committee members  A common problem across the nation in emergency communications centers (ECCs) is the retention of valuable employees. Upper management is routinely focused on figuring out new ways to recruit good employees to the field of public safety communications; however, the focus on retention of valuable employees, both new and seasoned, needs to be explored. How do leaders in the communications

Source: Anritsu Date: 06/05/2024 (Sponsored content) In emergencies, first responders racing to save lives and property must contend with various obstacles. Communication shouldn’t be one of them, yet coverage gaps in terrestrial networks caused by fire, earthquakes, heavy storms, and other natural disasters can cause dropped transmissions. For this reason, non-terrestrial networks (NTNs) are becoming a key element of public safety networks. NTNs deliver reliable and continuo

County/state 911 authorities can require service providers to complete two upgrade phases: converting to digital platforms and meeting international next-gen 911 standards July 24, 2024 11:09 AM By Sarah Roebuck EMS1 WASHINGTON — The Federal Communications Commission recently established regulations that impose deadlines for phone service providers to enhance their technology, enabling them to support next-generation 911 calls, Statescoop reports . The FCC’s new rules are a s

"On March 21, the Senate Commerce Committee held a hearing titled “Spectrum and National Security” to examine the need to reinstate the...

"This week APCO held its third Nexus event, in National Harbor, Maryland. Attendees gathered for two days of real-life scenarios that...

"This week APCO held its third Nexus event, in National Harbor, Maryland. Attendees gathered for two days of real-life scenarios that...

Source: APCO International Date: 09/19/2025 On September 17, 2025, APCO filed reply comments  with the Federal Communications Commission (FCC) in response to its Further Notice of Proposed Rulemaking on improving interoperability and reliability for NG9-1-1. Building on initial comments  filed in August, APCO called for covered 9-1-1 service providers to be defined by their role in delivering and supporting 9-1-1 communications, urged the adoption of reliability and interoper

The Enhancing First Response Act would recognize dispatchers’ lifesaving role and improve emergency communications infrastructure September 11, 2025 11:54 AM •  Sarah Roebuck WASHINGTON — The U.S. Senate passed the Enhancing First Response Act (S. 725) , advancing legislation that would reclassify 911 dispatchers as public safety workers and strengthen the nation’s emergency communications system. Currently, public safety telecommunicators are listed under “Office and Adminis